FemiPro Refund Policy: Returns and Refund Steps
FemiPro refunds are open for 60 days from the purchase date. Call the order desk at +1 (302) 200-3480 first, then mail the bottles to 888 Seventh Avenue, Floor 17, New York, NY 10106 with a note giving your name, email and order ID. The buyer pays tracked return postage. Refunds take 3-5 business days after the desk credits you, then 5-10 days for your card.
What does the FemiPro refund policy say?
The FemiPro refund policy gives you 60 days from purchase to ask for your money back. You start by phone, return the bottles by tracked mail, and pay the return postage yourself.
If the sales page shows a longer window on the day you order, that longer window applies. Everything else below follows the published terms.
| Policy point | The published term |
|---|---|
| Refund window | 60 days from purchase, unless the sales page prints a longer window |
| First step | Phone the order desk at +1 (302) 200-3480 |
| Desk hours | Mon-Fri 9:00am-5:00pm ET |
| Returns address | 888 Seventh Avenue, Floor 17, New York, NY 10106 |
| Note in the box | Your full name, email, and order ID |
| Return postage | Buyer pays return shipping. Use a tracked service. |
| Refund speed | 3-5 business days after the returns desk credits you, then 5-10 days for your card |
| Opened bottles | Terms not published: ask the desk |
Who can get a FemiPro refund?
Any buyer whose order the desk can look up can ask for a FemiPro refund inside the window. You do not need to prove a result or give a medical reason.
The window runs on dates. Keep your order email, because it shows both the purchase date and the order ID.
Eligible
Orders placed through this site, with the call made within 60 days of purchase.
Check with the desk
Opened, partly used or damaged bottles. The terms for these are not published.
Outside this policy
Orders from other sellers or marketplaces. Their own rules apply.
How to return FemiPro for a refund, step by step
To return FemiPro, call the order desk, pack the bottles with a short note, and ship them with tracking. The desk then processes the refund once the box arrives.
Follow the steps in order. Calling first lets the desk expect your box.
Gather your details
Find the order email. Copy the order ID, the purchase date and the email you used at checkout.
Call the order desk
Phone +1 (302) 200-3480 on a weekday between 9:00am and 5:00pm ET. Ask for a refund under the 60-day window.
Confirm what to send
Ask which bottles to return and whether opened ones should come back. Note the answer.
Write the note
On one sheet, write your full name, email, and order ID. Place it on top of the bottles.
Ship with tracking
Mail the box to 888 Seventh Avenue, Floor 17, New York, NY 10106. Pay for a service that includes tracking.
Keep your proof
Save the tracking number and receipt until the money shows on your card.
How fast is a FemiPro refund paid?
A FemiPro refund is paid in two stages after your box arrives. The returns desk takes 3-5 business days after it credits you. Your card issuer then takes 5-10 days to post it.
Postal transit time comes first and depends on the carrier you choose. From the day you mail the box, allow a few weeks in total.
| Stage | Handled by | Time |
|---|---|---|
| Box in transit | The carrier you pick | Depends on the service |
| Return logged and credited | Returns desk | Starts when the box arrives |
| Refund processed | Returns desk | 3-5 business days after the credit |
| Money visible on card | Your bank or card issuer | 5-10 days |
If nothing shows after those stages, call +1 (302) 200-3480 with your order ID and tracking number.
What does the FemiPro 100% satisfaction badge promise?
The FemiPro satisfaction badge, shown at the top of this page, is a short sales-page promise that you can get your money back. It does not print a time limit, a return address or a postage rule.
Those details live in the written policy on this page. The window is 60 days from purchase, and the buyer pays the return postage.
Read the badge with the terms
- “100% satisfaction” means you may ask for a refund, not that a result is promised.
- The 60-day clock still applies, even though the badge shows no date.
- Return postage is not part of the refund.
Returning a FemiPro 3-bottle or 6-bottle pack
A FemiPro multi-bottle pack is returned the same way as a single bottle: call first, then mail with tracking. The 60-day window is the same for every pack size.
The published terms do not say how opened and sealed bottles in one pack are counted. So ask the desk on the call, and write down what they tell you.
Before you pack a larger order
- Count the sealed and opened bottles.
- Tell the desk both numbers on the call.
- Use one box so the whole return shares one tracking number.
- Add the note with your name, email and order ID on top.
FemiPro damaged, missing or wrong orders
If a FemiPro order arrives damaged, short or with a broken seal, call the order desk before you do anything else. The published terms do not set out a separate process, so the desk decides the next step.
Do not take capsules from a bottle whose seal is damaged or missing. The label is clear on this point.
- Take a photo of the box, the bottle and the seal.
- Keep all packing material until the desk replies.
- Note the tracking number from your order email.
- Call +1 (302) 200-3480 and describe what you found.
How to spot a genuine bottle is covered on the batch verify page. Delivery and tracking details are on the shipping page.
What is not refunded under the FemiPro policy?
Return postage is not refunded under the FemiPro policy. The buyer pays it and should choose a tracked service.
A few other points are simply not published. When a point is missing, the answer comes from the order desk, and it helps to write that answer down.
- Return shipping costs you pay to mail the box
- Boxes mailed without tracking that never arrive
- Claims made after the window closes
How the FemiPro refund policy fits with the guarantee
The FemiPro refund policy is the how-to side of the money-back guarantee. The guarantee sets the 60-day promise, and the policy explains how to act on it.
For help choosing a pack that lasts through the window, see the guarantee page. Prices by pack are on the pricing page.
| Page | What it covers |
|---|---|
| Guarantee | The 60-day window, the badge and planning your trial |
| Refund policy | Eligibility, return steps, timing and what is not refunded |
| Contact | Phone, email, returns address and office |
How to contact the FemiPro returns desk
Contact the FemiPro returns desk through the order desk phone line at +1 (302) 200-3480. There is no sales email for orders or refunds.
The website inbox, [email protected], answers questions about this site. For every other route, see the contact page.
Orders, tracking and refunds
Phone: +1 (302) 200-3480
Email: Use the sales contact page at checkout
Website questions
Email: [email protected]
Mon-Fri 9:00am-5:00pm ET
Returns address
888 Seventh Avenue, Floor 17, New York, NY 10106
Office
568 Broadway, Suite 505, New York, NY 10012
FemiPro refund policy: common questions
What is the FemiPro refund policy in one line?
You can ask for a refund within 60 days of purchase by calling the order desk, then mailing the bottles back with tracking. The buyer pays return postage.
Where do I mail a FemiPro return?
Mail it to the returns desk at 888 Seventh Avenue, Floor 17, New York, NY 10106. Do not send bottles to the office on Broadway.
What should I write on the note inside the box?
Write your full name, email, and order ID. Clear block letters help the returns desk match your box to your order.
How long until the FemiPro refund shows on my card?
The returns desk takes 3-5 business days after it credits you. Your card issuer then takes 5-10 days to show it.
What if my FemiPro bottle arrived damaged or the seal was broken?
Do not use it. The label says not to use the bottle if the safety seal is damaged or missing. Call +1 (302) 200-3480 with a photo ready.
Can I get a refund on the free e-books?
The e-books come free with the 6-bottle pack. The published terms do not describe them separately, so ask the order desk how they are handled.
